3D Herndon

New! Enhance your FDM 3D printing experience with the Bambu Lab 3D printers. Buy Now
New! Enhance your FDM 3D printing experience with the Bambu Lab 3D printers. Buy Now

SPECIAL OFFER! Save up to $10,000 on Nexa3D 3D Printer
Purchase a XiP Pro or a NXE 400 Pro by September 30th. Learn More

How to cut down product launching costs?

We offer local support and maintenance services to maximize your 3d printing investment. Our services provide coverage that meet the needs of local customers, schools, libraries, and businesses.


New Owner Services


If you buy your 3D printer from us, our service team will work with you each step of the way with unboxing, setup, calibration and network connections. We will also give you a new-owner orientation which covers basic training of your new 3D printer and all the apps that go with it at our studio FREE of charge. We will ensure you get off to the smoothest possible start with your new 3D printer. Follow-up advice and consultations are always available to our customers.

Local Support and Maintenance


3D Herndon is an authorized service provider for all the 3D printers we sell. We have a team of experienced 3D printing experts who are trained and certified as service technicians by the manufacturers. We provide customers dedicated phone and email support during regular business hours. Please call us today to discuss your service needs. For additional service and support we offer the 3D Herndon Carefree Service and Support Plan – for one low price any service or support you need is free.  We can also step in to print your models for you if your 3D printer is off-line for extended service.

Extended Support Service


If you buy the manufacturer’s warranty at the time of purchase (note: warranty coverage and duration varies by manufacturer and equipment sold). We can help accelerate any service or support issues.  We stock a wide range of replacement OEM parts in-house. Does your printer need a tune up? We will take care of it immediately. Does your printer need some new parts? We will take care of it – and if we can’t, we will handle the support request directly with the manufacturer on your behalf. 

Ultimaker Enhanced Service Plans

The Ultimaker Enhanced Service Plan extends and enhances the standard warranty coverage on Ultimaker hardware. The plan includes an extra 12 months of warranty for your 3D printer with all repairs and shipping covered.  You also still receive the best possible local service from trained and certified partners.

MakerBot MakerCare Protection Plans


The MakerBot MakerCare Preferred Protection Plan is the fastest, most comprehensive level of support from the people who know your MakerBot product best.

MakerCare Platinum Protection Plan – MakerBot, 3 Years

MakerCare Gold Protection Plan – MakerBot, 2 Years